Furnaces don't go out in the summer. They go out in the winter - usually in the midst of a really bad cold snap or a major blizzard. So Monday morning we woke to a cold house. By the time we decided there was nothing we could do (well, nothing Dean could do), Todd, the furnace man, couldn't come until Tuesday. So Todd came on Tuesday - and recommended the person who Could take care of that part!!! Bless him. He only charged for a service call and some advice - not much at all in the big picture of furnace repair. Yay, Todd.
Second furnace man came yesterday as well -- and had Just ordered the part we needed on Monday because he was out. So - IF (big if) the UPS man can get up the hill today, the part should be here and in place by tonight. Thank you, Todd - for good advice and the Right advice!! Meanwhile, we are managing just fine with the fireplace and space heaters.
I really appreciate people who do the best for their customers even if that means recommending someone in a competing business. We love Todd! ~ with blessings
1 comment:
True - and we have had to wait until today for a second part. I know there is a lot of horror in this world so having a cold house doesn't compare . . . and I want my furnace back. Looks like today. :)
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